🔒 Your data protected in compliance with the LGPD

Privacy Policy fff999 — LGPD Data Protection

At fff999, your personal and financial data are handled with full accountability. Find out exactly what we collect, how we use it, and what rights you have as a data subject — all explained in plain, straightforward English.

Compliance with the LGPD (Law No. 13,709/2018) · Last updated: January 2026

How fff999 takes care of your privacy

Six pillars that sum up fff999's commitment to protecting your data.

🛡️
Full LGPD Compliance

Fff999 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, delete, and export your data at any time, without red tape.

LGPD
🔐
Encryption on All Transactions

All communications between your mobile device or computer and fff999's servers are protected by TLS encryption. Financial data — including Pix transactions — is processed in isolated, secure environments.

Security
🚫
No Sale of Data to Third Parties

Fff999 never sells, rents, or transfers your personal data to third parties for commercial purposes. Data is only shared when required by law, by court order, or for processing Pix and other Brazilian payment methods.

Privacy
📋
Minimal and Purposeful Data Collection

We collect only the data necessary to provide our services: account registration, identity verification (KYC), payment processing, and fraud prevention. No data is collected without a clear and specific purpose.

Data
⚙️
Control in Your Hands

You decide what fff999 can do with your data. You can update your information, withdraw marketing consents, request a data report, or ask for complete account deletion — all through support or your account dashboard.

Control
🍪
Transparent Cookies

We use essential cookies to keep the platform running and analytical cookies to improve your experience. Third-party advertising and tracking cookies are never used without your explicit consent.

Cookies
Last updated: January 15, 2026

This Policy applies to you. By creating an account on fff999 or using any of the platform's services, you agree to the data processing described here. If you have any questions, please contact support before proceeding.

1 Who we are — your data controller

The fff999, accessible at https://fff999.best, is the controller of personal data processed under this Privacy Policy. fff999 is an online casino and Sports Betting platform aimed at Brazilian users, offering services that include slots, crash games, Live Casino, poker, live sports betting, and a VIP Program with weekly cashback.

For matters related to the processing of personal data, the data subject may contact us directly at the email suporte@fff999.best or through the support chat available 24 hours a day on the platform.

2 Data we collect

The fff999 collects only the data necessary to provide its services. The categories of data collected are:

2.1 Registration data

  • Full name;
  • Email address;
  • CPF number;
  • Date of birth;
  • Mobile phone number;
  • Full residential address (street, number, neighborhood, city, state, and zip code).

2.2 Identity Verification Data (KYC)

  • Government-issued ID (RG, CNH, or passport) — front and back;
  • Proof of residence with a recent date;
  • A selfie of the account holder holding their identity document.

2.3 Financial data

  • Pix key linked to the account;
  • Bank details for TED (bank, branch, account number — for withdrawals only);
  • Deposit and withdrawal history on the platform;
  • Partial credit or debit card details (the full card number is never stored by fff999 — it is processed directly by the payment provider).

2.4 Platform usage data

  • Betting and gaming history;
  • IP address and approximate location;
  • Browser or app type and version;
  • Session data (login times, session duration, pages visited);
  • Game preferences and account settings.

Sensitive data: fff999 does not collect sensitive data such as racial origin, religious beliefs, biometric data, or health information — except where expressly required by a specific legal obligation.

3 How we use your data

The data collected by the fff999 are used exclusively for the following purposes:

  1. Service provision: account creation and management, processing of deposits and withdrawals via Pix and other methods, access to the gaming and Sports Betting platform;
  2. Identity verification: fulfillment of KYC (Know Your Customer) obligations and prevention of fraud, money laundering, and underage access;
  3. Platform security: detection of unauthorized access, anomalous behavior, and attempts to exploit vulnerabilities;
  4. VIP program and bonuses: calculation and crediting of weekly cashback, VIP points tracking, and promotional eligibility;
  5. Customer support: ticket resolution, withdrawal inquiries, bet disputes, and other requests;
  6. Service communications: mandatory notifications regarding changes to the Terms, account verification results, and transaction confirmations;
  7. Marketing communications (only with your consent): emails or push notifications about promotions, bonuses, and platform updates;
  8. Ongoing platform improvement: aggregated and anonymized usage analysis to identify technical issues and opportunities to improve the user experience.

4 Legal basis for data processing

The fff999 processes your personal data on the following legal bases set out in the LGPD (Law No. 13,709/2018):

  • Contract performance: processing is necessary to provide the services agreed upon when creating your account — betting, deposits, withdrawals, VIP Program;
  • Legal obligation: identity verification (KYC), anti-money laundering compliance, and fulfillment of court orders;
  • Legitimate interest: platform security, fraud prevention, and usage analysis to improve services, provided the data subject's interests or fundamental rights do not override;
  • Consent: for sending marketing communications and using non-essential analytical cookies — you may withdraw consent at any time.

5 Data sharing with third parties

The fff999 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing only takes place in the following situations:

5.1 Payment Processors

To process deposits and withdrawals via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED, fff999 shares the necessary data with certified payment processors in Brazil. These partners operate as data processors under contract and are subject to the same confidentiality and security obligations required by fff999.

5.2 Game Software Providers

Software providers for slots, crash games, Live Casino, and poker receive only the technical session identifiers needed to run the games — no personally identifiable data beyond what is strictly necessary for technical integration.

5.3 Legal obligations

Fff999 may disclose personal data when required by law, regulation, court order, or request from a competent authority. In such cases, fff999 will notify the data subject whenever legally permitted to do so prior to disclosure.

Important: fff999 never shares data with external advertisers, affiliate networks, or data brokers for the purpose of targeted advertising to third parties.

6 Data storage and security

The personal data of users of the fff999 are stored on secure servers with the following protective measures:

  • Encryption in transit: all communication between the user's device and the servers uses TLS 1.2 or higher;
  • Encryption at rest: sensitive data — such as verification documents and banking details — is stored with AES-256 encryption;
  • Access control: only employees with a verified operational need have access to personal data, under multi-factor authentication and audit logging;
  • Continuous monitoring: automated intrusion detection and anomaly monitoring systems operate around the clock to identify and respond to security incidents;
  • Secure backups: backups are performed periodically and stored in separate, encrypted environments.

In the event of a security incident that may affect personal data, the fff999 will notify affected data subjects and the National Data Protection Authority (ANPD) within the timeframe established by the LGPD.

7 Data retention

The fff999 retains personal data for as long as necessary for the purposes described in this Policy, observing the following criteria:

  • Active account data: retained for as long as the account is active and for up to 5 years after closure, to meet legal obligations and resolve disputes;
  • Financial data and transaction history: retained for a minimum of 5 years, as required by Brazilian anti-money laundering legislation and financial regulations;
  • KYC verification documents: retained for the minimum period required by applicable regulations, generally 5 years after account closure;
  • Browsing data and session logs: retained for up to 12 months for security and technical analysis purposes.

Once the applicable retention periods expire, data is securely deleted or irreversibly anonymized.

8 Your rights as a data subject (LGPD)

The General Data Protection Law guarantees you the following rights regarding the processing carried out by fff999:

  • Access: request confirmation that your data is being processed and obtain a copy of all information fff999 holds about you;
  • Correction: request the update or correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking, or deletion: request the anonymization or deletion of unnecessary data or data processed in violation of the LGPD;
  • Portability: receive your data in a structured format for transfer to another controller, where technically feasible;
  • Deletion of consent-based data: request the deletion of personal data processed on the basis of consent, except where retention is required by law;
  • Consent withdrawal: withdraw consent for processing based on that legal basis (such as email marketing) at any time, without affecting the lawfulness of processing carried out prior to withdrawal;
  • Objection: object to processing carried out on the basis of legitimate interest when you believe your fundamental rights take precedence;
  • Sharing disclosure: know which third parties your data has been shared with.

To exercise any of these rights, please contact us at suporte@fff999.best with the subject line "LGPD Rights" or via the 24h support chat. The fff999 responds to requests within 15 business days.

You may be asked to verify your identity before we fulfill requests to access or delete your data, to ensure that only the legitimate account holder exercises these rights.

9 Cookies and tracking technologies

The fff999 uses cookies and similar technologies to operate and improve the platform. The types of cookies used are:

9.1 Essential cookies

Required for the platform to function: maintaining authenticated sessions, language preferences, form security, and bet slip state. These cookies cannot be disabled without affecting access to the platform.

9.2 Analytical cookies

Used to understand how users interact with the platform — which pages are most visited, average session duration, and navigation flows. Data is collected in aggregated form and does not allow individual identification. Enabling these cookies requires your consent.

9.3 Functionality cookies

Allow the platform to remember your preferences — such as favorite games, betting settings, and preferred layout — to personalize your experience on future visits.

You can manage your cookie preferences at any time through the consent banner shown on your first visit or through your browser settings. Disabling essential cookies may prevent access to certain parts of the platform.

10 Data of minors

The services of fff999 are intended exclusively for users aged 18 and over. fff999 does not knowingly collect personal data from minors.

If it is determined that an account was created by a minor, all data associated with that account will be immediately deleted and the account will be permanently closed. If you believe a minor used your information to create an account on fff999, please contact support so we can take immediate action.

Gambling prohibited for minors: Access to the platform by users under 18 is strictly prohibited and constitutes a violation of fff999's Terms and Conditions. Parents and guardians should use parental control tools on shared devices.

11 International data transfers

In some cases, for the provision of technical services — such as cloud infrastructure and integration with game software providers — data may be processed on servers located outside Brazil.

The fff999 ensures that any international transfer of personal data is carried out only to countries or organizations that provide an adequate level of protection, in accordance with ANPD criteria, or through standard contractual clauses that guarantee data subjects' rights equivalent to those provided under the LGPD.

Brazilian financial transaction data — including Pix, boleto bancário, PicPay, Mercado Pago, and TED — is processed exclusively by certified processors in Brazil, with no international transfers.

12 Marketing communications and notifications

The fff999 may send marketing communications — promotions, bonuses, new games, special offers — via email, push notifications, or SMS, only with your express consent, collected at registration or in account settings.

You can opt out of marketing communications at any time:

  • Via the unsubscribe link included in every email sent by fff999;
  • In the notification settings of the account dashboard;
  • By contacting support via chat or by email suporte@fff999.best.

Opting out of marketing does not affect the receipt of mandatory service communications, such as deposit confirmations, security alerts, and account verification notifications.

Members who have activated responsible gambling tools — such as voluntary break or self-exclusion — are automatically removed from marketing communication lists for the duration of the active restriction.

13 Third-party links and services

The platform of fff999 may include integrations with game providers, payment processors, and customer support tools. Each of these partners has its own privacy policy, and fff999 is not responsible for data processing carried out by third parties outside the scope of the platform's services.

Fff999 does not embed social media tracking pixels or third-party advertising platform pixels in the authenticated area of the platform — where your gaming and financial data are visible. Any partner integrations go through a security and compliance review before implementation.

14 Changes to this Privacy Policy

The fff999 may update this Privacy Policy periodically to reflect changes in services, applicable legislation, or data processing practices.

Significant changes will be communicated via your registered email or through an in-platform notification at least 15 days before taking effect. The date of the last update is always shown at the top of this page.

Continued use of the platform after the new terms take effect constitutes acceptance of the updated Policy. If you do not agree with the changes, you may close your account and withdraw your balance before the effective date.

15 Contact, DPO, and complaints

To exercise your rights as a data subject, clarify questions about this Policy, or file a complaint related to the processing of personal data, please get in touch:

  • General email: suporte@fff999.best
  • Subject line for LGPD requests: "LGPD Rights" or "Privacy"
  • 24/7 support chat: available directly on the fff999 platform

The fff999 has up to 15 calendar days to respond to requests related to personal data. For formal complaints not resolved through support, the data subject may also contact the National Data Protection Authority (ANPD) through the official channels available at gov.br.

For urgent data security requests — such as suspected unauthorized account access — our 24/7 live chat support prioritizes these cases and can respond in under 1 hour.

Your 8 Rights Guaranteed by the LGPD at fff999

Brazil's data protection law gives you full control over your personal information.

Access

Request a copy of all data fff999 holds about you at any time.

Correction

Correct any incomplete, inaccurate, or outdated information in your fff999 account.

Deletion

Request the deletion of data that is unnecessary or processed without an adequate legal basis.

Portability

Receive your data in a structured format for use with another service.

Consent Withdrawal

Withdraw your consent to marketing communications or analytics cookies at any time.

Objection

Object to processing based on legitimate interest that harms your rights.

Information

Find out exactly which third parties your data has been or is currently shared with.

Blocking

Request the blocking of unnecessary data during legal compliance review.

To exercise any of your rights, send an email to suporte@fff999.best with the subject line "LGPD Rights". Response time: up to 15 calendar days.

Frequently Asked Questions about Privacy at fff999

The most common questions about how we handle your personal data.

No. fff999 never sells, rents, or transfers personal data to third parties for commercial purposes. Data is only shared with certified payment processors in Brazil — required to process Pix, boleto, PicPay, and other payment methods — and with game software providers, for technical integration purposes. In all cases, data sharing is governed by contracts that impose obligations equivalent to those in this Policy.

You may request account closure at any time through the 24/7 support chat or by emailing suporte@fff999.best with the subject line "Account Closure". Any available balance can be withdrawn via Pix before the account is closed. Some data may be retained for the minimum period required by anti-money laundering regulations — typically 5 years — after which it is securely deleted.

Yes. Transaction history — including amount, date, time, and the Pix key used — is stored by fff999 for the minimum period required by Brazilian financial legislation. These records are necessary for service delivery, dispute resolution, and compliance with legal obligations. fff999 does not store bank account passwords — Pix is processed directly by the account holder's financial institution.

Click the "Unsubscribe" or "Opt Out" link in the footer of any promotional email sent by fff999. You can also disable notifications directly in your account settings or by contacting support via chat. Changes can take up to 5 business days to take effect across all systems. After unsubscribing, you will continue to receive only mandatory transactional emails, such as withdrawal confirmations and security alerts.

In the event of fff999 ceasing operations, users would be notified in advance and all balances returned in full via Pix. Personal data would be retained for the minimum period required by applicable law and, after that period, securely deleted. No transfer of the database to third parties would take place without the express consent of the data subjects or a legal requirement.

Questions about how your data is handled? Contact fff999 by email at suporte@fff999.best with the subject line "LGPD Rights". We respond within 15 business days. You may also consult the Terms and Conditions or visit the Responsible Gambling for full details on the privacy controls available on the platform.

Secure Payments, 100% Brazilian

All transactions are encrypted and processed by certified partners in Brazil.

Instant Pix
Boleto Bancário
Credit Card
Debit Card
PicPay
Mercado Pago
TED — Nubank
TED — Itaú
TED — Bradesco
TED — Banco do Brasil

Financial data processed exclusively by Brazil-certified partners · TLS encryption on all transactions

Your data is protected. Now it's time to play.

Sign up for free at fff999, deposit via Pix from R$ 10.00, and enjoy slots, crash games, Brasileirão betting, and weekly VIP cashback — with full privacy and security.

+18 · Gambling can be addictive. Play responsibly. Responsible Gambling.

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